Customers are responsible for all shipping expenses on the return of Herschel Supply product. We cannot refund different accounts or credit cards. This refund will be issued to the credit card that was used to make the original purchase. Upon receiving your returned Herschel Supply merchandise at our warehouse, a refund in the amount of the purchase will be issued to you for the Herschel Supply product within 10 – 14 business days.
The condition of the product is left at the discretion of Herschel Supply. All merchandise must be returned unused, unwashed and be accompanied by the original hang tags.
Herschel Supply product that is purchased online (excluding promotional or sale items) can be returned within 30 days of the purchase date for a full refund in the amount of the purchase excluding shipping costs. You will be given a RA# and emailed instructions on how to complete your return. Browse Mod 232 Cuoio Brown Backpack and more from THE DUST COMPANY at Wolf & Badger. If you would like to return a product purchased from our online store, please go to our Self Service Returns page to begin the returns process or log into your Herschel Supply account.